Support

Welcome to Waggi Support. Find guides for setting up and using your Waggi GPS tracker, answers to common questions, and ways to contact us.

User guides

• Tracker Setup Tutorial — switch on, check status, attach, and charge your tracker
• Device Troubleshoot Guide — fix connection, pairing, location, and battery issues
• Waggi Basic Guide — everything you need to get started with Waggi
• Light & Button Guide — what the button does and what the blinking lights mean

FAQs

Browse our Frequently Asked Questions about the tracker, app, subscriptions, and your account.

Report an issue

The fastest way to report a problem is from the app: go to Help → Report an Issue, choose a category and issue type, and describe what happened. Your report goes straight to our team along with the technical details we need to investigate.

You can also reach us directly:

• Email: michelle@waggi.com or james@waggi.com
• Phone: +353 86 770 7319

Legal

• Terms and Conditions
• Privacy Policy

Waggi Connected Pets Limited · 73 Roebuck Castle, Clonskeagh, Dublin 14, D14 TF97, Ireland